Privacy Policy

We take your privacy seriously and we are committed to safeguarding your privacy, and this privacy policy explains our data collection, use, and disclosure practices concerning end-users of our apps, site www.herocraft.com and YourCraft social service.

If you have specific questions about how we deal with this information, or if you want to obtain a copy / delete the personal information about you that you provide through the Site or through our apps, please contact us by email support@herocraft.com

Our policy may be updated from time to time. Latest version will be posted on our site.

Information collected

We are keeping information about installation of our apps on your device (like time, date, IP-address). We are keeping the unique ID of your device, if it is submitted by your device during installation.

We can request some information directly for the purpose of registering you in the YourCraft social network or high scores system (like e-mail address). If you are purchasing the license via our web-site we will store your IP-address, country information, mobile number and the transaction information.

We may also automatically record your Advertising ID for advertising or analytics purposes. These IDs do not reveal any specified information about the user. Though, if you want to reset your Advertising ID, you can follow these instructions:

On our website, we use Cookies. Cookies are small bits of information used, in our case, to store user's preferred language and some other settings during current browser's session. You can set your browser to stop accepting cookies which can lead to functionality of our site decreased.

Subscriptions

In some of our apps we use subscriptions in order to provide you with interesting offers. Technically, these subscriptions are provided by Google Play / App Store, and we do not collect any extra information besides your email address.

For App Store Auto Renewable subscriptions, you can turn off auto-renew by following this instruction: https://support.apple.com/en-us/HT202039

How do we use it

We process the this information in an anonymous way for the general purposes:

  • to provide you with services
  • to communicate with you via email and to respond to your questions and comments
  • for statistical purposes which help us to improve the quality of the services we provide

How do we store it

We have physical, electronic, and procedural safeguards that comply with regulations to protect personal information.

How do we share it

Mobile app or site may collect and pass to third parties precise geolocation information linked to your mobile device or advertising identifiers, and may do when you use the app or when the app runs in the background on your device. That information may be used by third parties to customize ads in this app/site or in other apps or sites: for instance if your device is often located at or near music venues, you might receive offers for music tickets (even when you are not at a music venue). The information also may be used for market or other research regarding aggregated traffic patterns: for instance, a company that analyzes shopping trends might use the information to learn whether more or fewer devices are seen near malls or in other shopping districts.

If you do not want this information to be linked to your device, you may go to your device “settings” (which are somewhat different for iOS and Android devices) and opt out of interest-based or personalized advertising. You may also prevent location from being collected by this or other apps, through your device settings (but this may affect the functionality of certain app features).

However, we believe it is necessary to share information if it is required by law, in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person.

Miscellaneous

Some of our Android apps were reported to be requesting access to the contacts book of the mobile phones. This is required by the “tell a friend” feature. Nevertheless, your contacts information is used within your phone and never downloaded by us.

External links

Our website and some of our apps may have links to other sites, apps and services. They do not operate under this Privacy Policy, we recommend you to review their own privacy policies.

Survey Serving Technology

We use Pollfish SDK. Pollfish is an on-line survey platform, through which, anyone may conduct surveys. Pollfish collaborates with Developers of applications for smartphones in order to have access to users of such applications and address survey questionnaires to them. When a user connects to this app, a specific set of user’s device data (including Advertising ID which will may be processed by Pollfish only in strict compliance with google play policies- and/or other device data) and response meta-data (including information about the apps which the user has installed in his mobile phone) is automatically sent to Pollfish servers, in order for Pollfish to discern whether the user is eligible for a survey. For a full list of data received by Pollfish through this app, please read carefully Pollfish respondent terms located at https://www.pollfish.com/terms/respondent. These data will be associated with your answers to the questionnaires whenever Pollfish sents such questionnaires to eligible users. By downloading the application you accept this privacy policy document and you hereby give your consent for the processing by Pollfish of the aforementioned data. Furthermore, you are informed that you may disable Pollfish operation at any time by using the Pollfish "opt out section" available on Pollfish website . We once more invite you to check the respondent’s terms of use, if you wish to have more detailed view of the way Pollfish works.

APPLE, GOOGLE AND AMAZON ARE NOT A SPONSOR NOR ARE INVOLVED IN ANY WAY IN THIS CONTEST/DRAW. NO APPLE PRODUCTS ARE BEING USED AS PRIZES.

Consent to this Policy

By using our website and apps, you are confirming that you are agreed to our Privacy Policy. In case you do not agree with it, please, don't use our products.

Tell us which marketing messages are acceptable to you.

Email us at press@herocraft.com to tell us your marketing preferences.

Stop receiving HeroCraft marketing emails by clicking the unsubscribe link included at the bottom of HeroCraft marketing emails. You cannot opt out of certain emails we need to send you relating to normal business operations (for example, we may email you to deliver a content that your bought using the HeroCraft online service).